Yes — we offer free shipping on all orders within the United States. There are no minimum order requirements and no hidden fees. The price you see at checkout is the final amount you'll be charged. For full details, visit our Shipping Policy.

Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow up to 24 hours after that email for the tracking information to become active.

We offer a 30-day money-back guarantee. To be eligible, items must be in their original, unused, and resalable condition with all tags attached and in their original packaging. For full details, visit our Refund Policy.

Return shipping costs are generally the responsibility of the customer, except when an item arrives defective, damaged, or incorrect — in those cases we cover the full cost of return shipping.

You can reach our support team anytime at info@vivanoboutique.com. We aim to respond within 24 hours.